API Error codes

Here you can find examples of error codes along with their full descriptions.
Please notify us if any of these errors occur.

Code	Status	Message	Balance	Description of the response
400	false	Unknown error occurred	Balance does not need to be sent	Used when no other code matches the error type
404	false	User not found	Balance does not need to be sent	Used when the user does not exist
405	false	User blocked	Balance does not need to be sent	Used when the user is blocked or has reached their limit
406	false	Debit transaction not found in this event	Include the current balance amount in the error response	Used when the transaction does not exist
417	false	Token not found	Balance does not need to be sent	Used when the token is invalid or does not match
410	false	Token expired	Balance does not need to be sent	Used when the player authentication fails (e.g., the player's session has ended)
409	false	Duplicate. Transaction already exist	Include the current balance amount in the error response	Used when the transaction has already been processed
402	false	Insufficient funds to place current wager	Include the current balance amount in the error response	Used when there are not enough funds to place a bet
456	false	Limit exceeded	Balance does not need to be sent	Used when the betting limit has been reached

The request is executed using the GET method.

Below is an example of the default supported error response format:

Example of error

{
    "status": false,
    "balance": 125000,
    "errors": {
        "code": 404,
        "error": "Description"
    }
}

Case	Message	Code
Player already has an active Free Spin bonus from the same provider	The player currently has an active Free Spin bonus from this provider. Only one active Free Spin bonus per provider is allowed at a time	2006
Request contains missing or invalid parameters	The request contains missing or invalid parameters. Please review it and ensure all required fields are correctly provided	1001
Bonus name already exists for the platform-provider combination	A Free Spin bonus with this name already exists. Bonus names must be unique per provider	2006
Bonus expiration date is more than 30 days from the start date	The bonus expiration date exceeds the maximum allowed duration. Bonuses must expire within 30 days from the start date	2007
Player not found, inactive, or self-excluded	The player account is closed, blocked, or self-excluded. Bonus activation is not allowed for such accounts	1003
Game or provider is under maintenance or unavailable	The selected game or provider is currently unavailable. Please try again later	1002
Internal error or provider timeout	Auto-retry should be triggered. A system error occurred during bonus activation. Please retry the request or try again later	1000